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Frequently Asked Questions
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| Q: Who is VMS? |
A: VMS is an international parking ticket, traffic violation, and toll violation processing company with over 18 years of experience. We offer a seamless system to process and administrate all your parking ticket, traffic violation, and tolls needs.
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| Q: We have a small fleet of vehicles, could we benefit from your services? |
A: YES! We have been associated with companies of all sizes for more than 18 years.
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| Q: We receive violations from multiple municipalities, do you process all types of violations? |
A: Yes, we have worked with national companies with locations throughout the United States and Canada, processing their violations from various municipalities and issuing authorities.
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| Q: Why VMS? |
A: Parking ticket, traffic violation, and toll violations are our business. We have the expertise and the ability to commit the necessary resources to research, create, and implement THE BEST possible procedures, programs, and solutions to fit your company's specific needs.
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| Q: How do we begin using VMS's services? |
A: Contact us via email at abeaty@violationmanagement.com or call us toll free at 1-866-426-4040. VMS will be happy to send a team of experts to explain our services in detail and to create a program tailored to meet your company's specific needs and requirements.
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| Q: What does it cost to get started? |
A: VMS does not charge any upfront set up cost/fees to get started
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| Q: Once we get set up with VMS, what are the costs? |
A: You will not be charged any monthly fees or per-transaction fee for the processing of your company's violations.
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| Q: Does your program work with industry software? |
A: Yes. VMS has teamed up with the leading software providers in the industry, creating an interface, allowing us to manage your violations in a timely and seamless process.
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| Q: Does VMS assume the final liability for unpaid violations? |
A: Although, VMS does take on the responsibility for making payment for our client's violations (those violations in which they are responsible and/or liable for), we do not assume the financial liability. Once payment is made on behalf of our clients, VMS invoices them for the amount due to the issuing authority. The payment of these violations, prevents them from having to issue multiple checks to various issuing authorities and is done as a free service for our clients.
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